The right exam, in the right slot
The patient ready on the day
Recept AI answers all your calls, books the right exam in your RIS, prepares your patients before their visit and gathers their records. Fewer postponed exams, time saved on every visit.
A full schedule is not enough
Centers are asked to perform more exams, with no extra resources. Squeezing slots and cutting preparation time quickly hits a ceiling, and ends up wearing teams down. Above all, a poorly booked appointment brings in nothing: the exam is refused on arrival, rescheduled, or redone.
The appointment doesn’t fit
Wrong reason, wrong modality, a slot that ignores the preparation: when the patient arrives, the exam can’t be done. The slot is lost, and the patient has to be rebooked in a rush.
The patient isn’t prepared
Instructions not read, contrast agent not purchased, empty bladder: the exam is postponed on the spot. Your receptionists spend their days calling patients back, when they have the time.
The information is scattered
Prescription, medical history, previous images, questionnaire: before each exam, the technologist has to investigate. A few minutes per patient, much more when the information conflicts.
Fill the schedule right, not just full
Three moments decide whether an exam happens: booking the appointment, preparing the patient and having the file available in the exam room. Recept AI handles all three, end to end.
The right exam, the first time.
Recept AI picks up every call, day and night. It reads the prescription, qualifies the reason and books the exam in the slot that fits: the right modality, a qualified practitioner, and a time compatible with the required preparation. The appointment is written directly into your RIS.
- Right reason, right modality
- Preparation constraints respected
- Multiple exams scheduled in sequence
- Prescription and request mismatch flagged
The patient arrives ready.
Every appointment is secured the same way, regardless of how much time the front desk has. Instructions go out when they matter, and the patient confirms they have read them.
- D-2The exam instructionsPreparation to follow, documents to bring, and the prescription for the products to buy sent back to the patient.
- D-1Visit confirmationThe patient confirms or cancels. A slot freed up the day before can still be offered to another patient.
- H-1The reminder at the right momentThe instruction that matters within the hour, sent within the hour: do not urinate before a pelvic ultrasound, for example.
- DInstructions confirmedThe patient confirms they have read and understood. Anything still unclear goes to your front desk, not to the exam room.
The detective work is already done.
Before the visit, Recept AI collects what is missing from the patient and files each document in the right place in your RIS. The technologist and the radiologist find the history in one place, instead of piecing it together in the exam room.
- Documents collected in advance
- Filed in the patient record
- Available at the next visit
A radiologist puts it to a real call
Dr. Lounes Bensid, a radiologist, tested Recept AI against what his imaging center deals with on the phone every day: a brain MRI, a patient with a stent, questions about preparation. He walks through the call in three minutes.
“The AI doesn't decide whether the patient can have the MRI. It flags. Verification stays with the team.”
“There is no such thing as a one-size-fits-all medical receptionist: specialization and domain knowledge are what make the difference.”
- The coronary stent picked up during the call, with a “Verification needed” alert
- The preparation instructions explained again without losing the thread
- The call already summarized and transcribed for the front desk
Read the call transcript (translated from French)
Recept AI: Curie Imaging Center, hello, I am the reception software. This call is recorded to keep track of your file. To book an appointment, cancel one or ask a question, I’m listening.
Patient: Yes, hello, I’m a new patient and I’d like to book an appointment for a brain MRI.
Recept AI: A brain MRI, understood. [Name, spelling and date of birth.] You would like an appointment for the following reason: brain MRI. Is that correct?
Patient: Absolutely.
Recept AI: For your MRI and for your safety, I need to check one thing. Do you have a pacemaker, a defibrillator, a neurostimulator or a cochlear implant, or do you have any clips, valves or stents in your body?
Patient: I have a stent in my right coronary artery.
Recept AI: Thank you for letting me know. Have you had an MRI since this stent was placed?
Patient: Yes, several, in fact.
Recept AI: Very well. I can offer you Saturday, October 3 at 8:00am, 8:20am or 8:40am. Which would suit you?
Patient: Don’t you have any other dates?
Recept AI: I can offer you Tuesday, October 6 at 8:20am, 10:00am or 2:00pm.
Patient: I’ll take Tuesday at 9:00am, then.
Recept AI: Noted. Would you like me to confirm the appointment for Tuesday, October 6, 2026 at 9:00am?
Patient: Yes, perfect.
Recept AI: Your appointment is confirmed. Can I help you with anything else?
Patient: Yes, I’d like to know if I need to do any particular preparation.
Recept AI: Remember to bring your prescription, your Carte Vitale (French health insurance card) and your supplemental insurance card, as well as your previous imaging exams, images or CDs if you have them. Remove any metal objects: jewelry, piercings, removable dental appliances, glucose monitor. If you have a device or an implant, bring its card. Is that clear for you?
Patient: Sorry? Can you repeat that? I didn’t understand.
Recept AI: Of course. Bring your prescription, your Carte Vitale, your supplemental insurance card and your previous imaging exams if you have them. Remove all metal objects: jewelry, piercings, removable appliances. If you have a card for an implant or a device, bring it too. Is everything clear this time?
Patient: Absolutely, thank you.
Recept AI: Have a wonderful day, and see you very soon.
Slots that deliver
The gain isn't measured by the number of calls answered, but by the number of exams performed and the time your teams no longer spend catching up.
Slots that deliver
Fewer exams refused or rescheduled on arrival. The booked slot becomes a completed exam, without reorganizing the day around an appointment that has to be redone.
Time saved on every visit
The file is ready before the patient enters the room. The technologist and the radiologist no longer have to piece the history together for each exam.
Receptionists back to their real job
No more rounds of reminder calls for instructions. They stay in charge of the cases that need them, and you decide when and how the AI answers.
Numbers to decide on
Call volume, reasons for calling, peak hours, postponed exams: what you need to adjust schedules, staffing and the split between your sites.
- HDS-certified hosting
- ISO 27001 certified
- GDPR compliant
- Radiologist on our medical committee
- Trust center
Questions from radiology centers
Does Recept AI integrate with our RIS?
How does the AI choose the right slot for an exam?
What happens if the prescription doesn’t match the requested exam?
How do exam instructions reach the patient?
Does this replace our receptionists?
What about patients who are less comfortable with digital tools?
How is health data protected?
Let's talk about your center
A 30-minute demo built around your exam types and your RIS, with our team.